deneme bonusu
Microsoft official support used a pirate script to activate Windows, customer claims | Insider Feeds %

Microsoft official support used a pirate script to activate Windows, customer claims




Facepalm: A South African customer contacted Microsoft support to activate his legal copy of Windows. An early attempt to resolve the issue was unsuccessful, so Redmond personnel had to employ one of those loathed pirate scripts to activate the OS.

After forking out for a genuine Windows 10 license purchased on the Microsoft Store, full-time South African YouTuber Wesley Pyburn had to deal with the unpleasant fact that he could not activate his Windows install. He contacted Microsoft, but even official support techs could not get him up and running.

Pyburn tweeted that after the first unsuccessful attempt, the tech elevated his support ticket, and another Microsoft employee logged into his system through the Quick Assist remote app. The YouTuber was surprised that the Microsoft employee resorted to a very unexpected method to finally activate Windows, namely one of those “pirate” scripts designed to mimic Microsoft’s official servers to bypass the OS legitimacy check.

In the new Windows 10/11 era, activation is straightforward; users can use a digital license or the traditional 25-character product key to activate the system. Microsoft says that Windows activation helps verify that a copy of Windows is authentic and not installed on more devices than the license allows. Upon activation, Microsoft generates a digital certificate that can be easily connected to a Microsoft account or recovered after the OS reinstallation.

Gone are the days when Windows users had to endure the loathsome Windows Genuine Advantage (WGA) DRM protection to assure Microsoft that Windows XP SP3 or Windows Vista were legit, but Windows activation is still giving legit users headaches while pirates are suffering no issues at all. Pyburn contacted the team managing the server used by the Microsoft employee—Massgrave.

The Massgrave is an unofficial repository of Windows and Office activators. The group confirmed that the method was neither official nor legal and that it wasn’t the first time someone reported that Microsoft official support was using the scripts. Pyburn said he was dumbfounded, as he purchased a license to avoid some nasty surprise like malware or rootkits. “Then they crack it for me,” Pyburn said.

Microsoft told BleepingComputer that it strives to “provide best-in-class support for our customers” and that the technique used to activate Pyburn’s OS is against company policy. Redmond is now “investigating” to determine who the script-loving support agent is and why he used the script. The company said it would take “appropriate steps” to ensure that employees follow the procedures and protocols it has in place for customer support personnel performing Windows activations.


Source link

Subscribe to our magazine

━ more like this

Understanding and Excelling in the HSC Short Syllabus in Bangladesh

Introduction: The Higher Secondary Certificate (HSC) Short Syllabus in Bangladesh has been introduced to overcome academic challenges and ensure effective learning. This comprehensive guide explores...

A Detailed Exploration of SSC Exam Routine 2024 in Bangladesh

Introduction: Embarking on the academic journey, the Secondary School Certificate (SSC) exam holds paramount significance for students in Bangladesh. This comprehensive guide navigates the intricacies...

A Comprehensive Guide to PESP Finance Gov BD

Introduction: In the intricate world of financial management, PESP Finance Gov BD emerges as a key player. This comprehensive guide explores the various aspects of...

Innovative Uses for Coffee Burlap Bags in Your Garden

Demystifying Coffee Burlap Bags Before we dive into their myriad uses, let's acquaint ourselves with coffee burlap bags. Made from robust natural burlap fibers, they're...

Unlocking the Benefits of Online Shopping with Credit Cards: Why OneCard Might Be Your Best Bet?

Indians are increasingly opting for online shopping over in-store purchases, with credit card transactions online outpacing those at physical Point of Sale (PoS) locations...